Services

Keep every case moving, without losing track.

Lien work breaks down when details scatter: a missing invoice, an unclear tow date, a notice deadline, a case no one is sure is ready. Lien Division keeps those pieces together so your office can see what needs attention and what can wait.

From phone-based field capture to office review, secure submission, notices, records, and status tracking, the service is built around the work tow companies actually do every day.

What Lien Division handles

The point is simple: cleaner intake, fewer missed details, better timing visibility, and a clear next action for each vehicle.

Case tracking that shows what matters

See where each vehicle stands without reopening files or piecing the story together from notes.

  • Process number and case status
  • Do-now vs. waiting visibility
  • Next-step cues for office staff

Phone capture for the field

Capture useful information when the tow happens, before details get lost or retyped later.

  • VIN photos and VIN lookup support
  • Vehicle and document photos
  • GPS location and tow-captured timestamps when available

Documents tied to the case

Keep invoices, receipts, notices, photos, authorizations, and supporting records with the vehicle they belong to.

  • Case-linked invoices and photos
  • Notice and receipt records
  • Less chasing through folders and email

Timing and notice tracking

Lien timing is where cases drift. The system keeps notice status, waiting periods, and readiness visible.

  • Notice state and key dates
  • Waiting-period awareness
  • Clearer handoff when a case is ready

Secure pay and submit

Tow companies can complete the case, pay securely, and submit it without a separate billing shuffle.

  • Pay-and-submit workflow
  • Payment status tied to the case
  • Less back-and-forth before processing

Lien Division processing support

Once submitted, Lien Division can review the file, handle lien processing steps, send notices, and preserve the record.

  • Case review
  • Owner and lienholder information
  • Notices, proofs, and retained records

What your team sends

Your staff starts with the records already created during the tow and fills in what is needed to move the case forward.

  • Vehicle, tow, storage, and company information
  • VIN, plate, year, make, model, and location details
  • Invoices, photos, authorizations, and supporting documents
  • Updates when a case changes or needs attention

What your office gets back

The value is not just storage. It is knowing where the case stands and what has to happen next.

  • Cleaner case records
  • Less rework from missing information
  • Faster answers when someone asks about a vehicle
  • Better visibility across the whole queue

How it fits into the workday

Lien Division is built around the handoff from field capture to office review to lien processing.

01

Driver captures the tow

The driver or field user captures VIN photos, vehicle photos, location, time, and authorizations when available.

02

Office completes the case

Staff add required details, upload invoices or records, and confirm the case is ready to submit.

03

Case is paid and submitted

A secure payment flow keeps billing connected to the case before lien processing begins.

04

Lien Division processes the lien

Lien Division reviews the case, handles required lien steps, generates notices, and keeps proofs and records attached.

05

Your team sees status and next action

Staff can see whether the case is waiting, ready, missing something, or moving toward final resolution.

Who this is for

This is for tow companies that have enough lien volume that scattered paperwork, missed timing, and repeated follow-up start to cost real time.

Tow company owners Know cases are moving without checking every detail yourself.
Office staff See what is missing, what is waiting, and what needs action.
Growing operations Handle more vehicles without building a bigger paper chase.
Multi-person teams Keep handoffs clear when more than one person touches a case.

Ready to stop losing track of lien cases?

Lien Division keeps case details, records, timing, payment, and next actions visible so your team can keep vehicles moving.